How alerts work
The Twitter Alerts program is available to local, national and international institutions that provide critical information to the general public. The following have priority access to this feature:
- law enforcement and public safety agencies;
- emergency management agencies;
- city and municipal governments, as well as their agencies and representatives;
- county and regional agencies, providing services to cities and municipalities;
- and select state, federal, and national agencies and NGOs.
- warnings for imminent dangers
- preventive instructions
- evacuation directions
- urgent safety alerts
- information on access to essential resources
- information on critical transit and utility outages
- crowd and misinformation management
When should you send a Twitter Alert?
- Natural disaster and severe weather: A disaster in which the proximate cause is a natural hazard.
- Biological incident: Naturally occurring or man-made biological diseases (communicable and non-communicable) that can cause illness or death in people, animals, or plants.
- Chemical or hazardous materials emergencies: An emergency involving the intentional or unintentional release of a chemical or hazardous material (e.g. oil) that poses a threat to public health, welfare, or the environment.
- Nuclear or radiological incident: Release of radioactive material that poses an actual or perceived hazard to public health, safety, national security, or the environment.
- Explosion: Explosion or blast that can produce numerous casualties with complex, technically challenging injuries.
- Food and agricultural incident: Notification of threats to public health, animal health, food production, aquaculture, livestock production, wildlife, soils, rangelands, and agricultural water supplies.
- Cyber incident: Cyber-related incident of potential or actual large-scale and negative significance.
- Terrorism incident: A threatened or actual terrorist incident.
- Crime: Incidents of criminal activity that place the public in life-threatening harm and require immediate police, fire, or emergency medical services.
- Major transportation incident: Severe disruptions of transportation arteries, infrastructure, or services.
What are Twitter Alerts?
Which types of organizations can enroll in the Twitter Alerts program?
I believe my organization qualifies for the Twitter Alerts program. How do I enroll?
What happens after I submit my interest in enrolling in Twitter Alerts?
What happens when I compose and send a Twitter Alert?
How many Twitter Alerts can my organization send?
How do I know how many people have subscribed to receive my organizations’ alerts?