Sunday, September 23, 2007

Money wasted on archaic / redundant reverse 911 backup to county's system

New $180,000 reverse 911 backup to county's system described as archaic

By Craig Gustafson
UNION-TRIBUNE STAFF WRITER
September 23, 2007


SAN DIEGO – This month, San Diego Mayor Jerry Sanders and his staff gave a detailed demonstration of how the city's new $180,000 Reverse 911 system would be able to phone residents quickly in emergencies such as a fire or tsunami.

No longer would health or safety personnel have to go door to door as they did last year for a boil-water order after the discovery of E. coli in tap water in northeastern San Diego. What Sanders didn't say was that county government has purchased a newer, better, faster alert system for roughly the same price that the city can use for free.

Reverse 911 – which can send 30-second phone messages to land lines – is not new for San Diegans. The county bought the system in August 2005 and allows cities to use it for larger-scale emergencies. It was most recently used to notify residents during the Angel fire near Julian last weekend.

The county, however, has bought a brand-new, technologically advanced system that allows public safety officials to call cell phones as well as send text messages and e-mail. It was launched Thursday. The county is using its Reverse 911 system as a backup.

Several public safety officials describe Reverse 911 as archaic. At least one prominent politician is puzzled by the city's decision to buy it when a better system is available for free.

County Supervisor Chairman Ron Roberts, who also chairs the county's Unified Disaster Council, said the city could have found a better use for its money.

“I think it's kind of an extravagance. We will have a system that will be operating that'll be far superior. And I don't see us continuing with that other (Reverse 911) contract,” Roberts said. “If the city thinks they have a reason to, God knows they'd have to explain that.”

San Diego city officials purchased Reverse 911 in September 2006 shortly after the boil-water order. They wanted more control over how to release emergency information and didn't want to go through the sheriff as the county's Reverse 911 system required.

The whole article at Union Tribune

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